Contact Us

We're here to help! Whether you have questions about our products, need assistance with an order, or require support with your eyewear, our friendly team is ready to assist you.

Get in Touch

Customer Service

Before You Contact Us

You may find quick answers to your questions in our:

• Frequently Asked Questions
• Shipping Information
• Returns & Refunds Policy
• Size Guide

How We Can Help

• Product recommendations and advice
• Order status and tracking
• Prescription verification
• Frame sizing and fit guidance
• Technical support for online ordering
• Warranty claims
• General eyewear care tips

Response Times

We strive to provide prompt, helpful service:

• Phone: Immediate assistance during business hours
• Email: Response within 24 hours (business days)
• Urgent matters: Please call us directly

Connect With Us

Follow us on social media for the latest updates, promotions, and eyewear trends:

• Facebook: @OpticaFocalis
• Instagram: @optica_focalis
• Twitter: @OpticaFocalis

Business Information

Company Name: Unique Digital Business Ltd
Trading Name: Optica Focalis
Company Registration: [Company Number]
VAT Number: [VAT Number]

Feedback & Suggestions

We value your feedback and are always looking to improve our service. If you have suggestions or comments about your experience with Optica Focalis, please email us at feedback@opticafocallis.com

Press & Media

For press enquiries, partnership opportunities, or media requests, please contact:
Email: media@opticafocallis.com